Testimonials

“Dear Jean, I wanted to thank you for the compassionate, professional care you gave me during my latest flair up of vertigo. I have not had another incident since you used your techniques on me. I am also feeling stronger and more flexible since doing my exercises.” “Thank you,”

– A.D.

"I’m a recreational runner and anytime I’ve had any kind of injury, I’ve always trusted Pinnacle to get me healthy and back on the road running again. They have always got me in for treatment immediately even if it were arranging their schedule. I highly recommend you check them out for any needs you might have."
- Michael R.
"In the midst of all the bad stuff I want to thank everyone who has prayed over me about my knee and all the pain that has come with the surgery. I have to tell you all that it is starting to feel soooo much better. I have put in a lot of hard work, along with Jean McConnell who owns Pinnacle Health Concepts on 224 behind Second Sole. She has seen me thru many a times I have needed therapy with grace and humor, lots of humor!! lol thank you soooo much Jean, don't know how I would have done this without you, thru all the tears, screaming, yelling, beating on the walls, you got me thru this and I thank you from the bottom of my heart!!!!!"
- Linda B.
"If you want consistency along with an actual interest in helping you, then this is where you should be. Jean Copploe and her staff are kind and compassionate. I have gained more knowledge and solutions to target my particular needs than I have with other health care providers."
- Johanna N.
"Jean is awesome! I have been seeing her for almost two years! She really knows her stuff. If your dizzy, have migraines or balance issues she’s your girl!!"
- Stephanie B.
"EXCELLENT, EXCEPTIONAL PERSONAL CARE 4 VARIOUS CONDITIONS & ISSUES!"
- Joan P.
"Most awesome place & people I’ve found to get physical therapy! Check them out for any PT you need!"
- Loretta U.
"Jean and her staff are amazing! 5 stars"
- Dina S.
"Thank you for treating me all those years ago!"
- Dr. C.
I kicked ass at brain therapy today so proud of myself. 15 weeks and I finally beat my therapist at the activities. You don’t know what it’s like to not have communication between mama bear (brain) and the three little bears (eyes, ears, touch) until you don’t!! Thank you a million times over Jean McConnell-Copploe for never giving up on me and always listening to my issues. Without you this day would have ever come!
- Stephanie B.
In the midst of all the bad stuff I want to thank everyone who has prayed over me about my knee and all the pain that has come with the surgery. I have to tell you all it is starting to feel soooo much better. I have put in a lot of hard work, along with Jean-McConnell-Copploe, who owns Pinnacle Health Concepts on 224 behind Second Sole. She has seen me thru many a times I have needed therapy with grace and humor, lots of humor!! Lol thank you so much Jean, don’t know how I would have done this without you, thru all the tears, screaming, yelling, beating on the walls, you got me thru this and I thank you from the bottom of my heart!!
- Linda B.

Jean is very personable VERRRRRY intelligent… knows her stuff! I know she’s there to help me! Love ya Jean n Stef too! We went over all my issues and we are going to work on them together!
Great physical therapist! Thank you my friend!

I love the feeling of going to therapy and Jean making me feel like she has known me forever. I would highly recommend anyone to go to Pinnacle and the staff are very friendly.


Hi! I just was giving Jean’s name to someone who has vertigo/tinnitus issues and was telling my story and found your website. If you need another testimony, feel free to use mine! I had debilitating vertigo and tinnitus for nearly 10 years. It got to the point where it was affecting my quality of life and I was only 37 years  old. After seeing varying ENT’s and local doctors with no solutions as to how to help, and with 3 young kids at home, I needed to do something. I went to the Cleveland Clinic and sat with a neurologist who recommended I see Jean, a Physical Therapist at Pinnacle Health. To my surprise, she was located in Boardman, only 10 minutes from my house. Of course, I was skeptical after all of my previous experiences, but after one visit I saw an immediate improvement. By visit four
my vertigo was completely gone and the tinnitus subsided to a manageable level. She taught me exercises that I still use when I feel an “episode” coming on. She may not realize this, but she saved my life – it was that bad. I am forever grateful to her along with my wife and kids who finally got Dad back. Beyond her  expertise, her bedside manner felt like I was visiting with my mother. She is patient, kind and hilarious. I could not say enough nice things about her. 10/10. 

– Ross M.

Jean has been great and very encouraging. She also lets me vent with her my frustrations. Great atmosphere and willingness to try everything. – Robin T.

– Robin T.

She listens and treats the whole person – body, brain, and
soul. Truly saves lives. Thank you. – Jill A.

– Jill A.

Jean is amazing! I have been experiencing the most painful thing I have ever been through due to SI Joint dysfunction caused by a car wreck in which I was t-boned by a careless driver. The pain really makes you feel hopeless some days. Jean can tell what is hurting and why and can help fix it. She truly cares about helping people and is very good at what she does! Thank you!!!!

I’m a recreational runner and anytime I’ve had any kind of injury, I’ve always trusted Pinnacle to get me healthy and back on the road running again. They have always got me in for treatment immediately even if it were arranging their schedule. I highly recommend you check them out for any needs you might have.

– Michael R. 

A big thank you to Pinnacle Health Concepts and my PT Jean-McConnell-Copploe! A fantastic alternative therapy for my epicondylitis and migraines.

 

Jean U R A Godsend to me. I never had a PT that I liked…
until YOU!!!! Go 2 times and Quit. U Really CARE and I appreciate that. THANK U for helping ME NOT B in PAIN ALL the time. See U Soon.

Fantastic first visit. Thank you!

Great people. Great service!!

Wonderful experience! Expert therapist!!

Simply the best! Jean goes out of her way to discover & treat the underlying cause of your problem. I am so thankful for all she has done for me and my family.

– Theresa M.

Live savers – Got me in right away and really cared about my pain and fixing me and they are working on it!! Thank so much. Awesome therapist. Awesome place. 

– Susan M.

Jean, This card is so overdue! You helped me almost 10 years ago and I don’t remember if I ever properly thanked you. I had a running injury, no one could figure it out but you diagnosed me with having a form of pelvic floor disorder and you helped me. I could barely walk before you treated me and afterwards I started running and exercising again. Because of you I walked all over London and Paris just a couple months after you treated me. My father just had a visit with Cr. Cherian, a Neurologist at the Cleveland Clinic who referred him to you. For the first time in months, we are hopeful. I’m excited he’ll be seeing you. You’re great at what you do and I know at the very least we’ll be one step closer to resolving his problem. No pressure! I know no one is a miracle worker but like I said you’re great at what you do. Thank you for treating him.

Love this place! She got me right when no one else could. Jean ROCKS!

– Mark V.

Always great to come in and work on my recovery and visit with the team. 

– Kenneth C.

Great results. Thanks Jean for resolving the reason for the dizziness.

– Sherri S.

Caring and Compassionate

– Ginamarie G.

Awesome experience! Everything was great!

– Beverly R.

Accurate assessment and friendly approach. I was concerned because of the pain, to start stretching or exercising. I like knowing ways to maintain good support. So glad you took care of reducing the pain before stressing exercise. Thanks.

– Diane T.

Jean was very professional and explained everything I needed to know about my condition!

– Cathy M.

 

Pinnacle Health is UNBELIEVABLE! Quality. Professionalism. PT as it’s mean to be.

Go to Jean, she is fabo!! No matter what happens to this body of mine she fixes me up and explains what is going on with me and what to do to get things under control, plus she is a hoot!!! Lol Many, many a day she has given me my sanity back!!! .

 – Linda B.

Hey Jean, Got a great comment on your course over the weekend through our online customer feedback. Just wanted to pass it along. Nice job. “Jean has a great sense of humor and really knows her stuff! She gives credit to other instructors and published authors and uses evidence based exam and treatment techniques. I would enjoy taking another class with her as the lecturer.”

If any of my family or friends ever need physical therapy, Pinnacle Health Concepts is your place to go. Ian had a lumbar strain for weeks and just not getting better. After seeing doctor and being recommended for PT, we chose Pinnacle. After three days of PT Ian’s back is feeling great. The right side of his back was raised and after one treatment it was gone. Pinnacle PT is clean, it has all the updated equipment, the staff is friendly and most of all Jean McConnell-Copploe, Ian’s PT was amazing. She has a pure gift of knowledge and knows her PT. HIGHLY RECOMMENDED!!

– Cathy K.